7u7 bajee Privacy Policy
Learn in detail about our commitment and your rights regarding how your personal information is collected, stored, and used.
This privacy policy applies to users of the 7u7 bajee platform. By using our website or registering an account, you are considered to have agreed to the terms of this policy. This policy should be read alongside our Terms and Conditions, as both documents together form the legal framework of our service.
Table of Contents
Data Collection
7u7 bajee collects certain personal information to operate its service smoothly and provide users with the best experience. This data collection process is fully transparent and limited to necessary purposes only.
1.1 Information Collected at Registration
When creating an account, we collect the following information:
- Full name (as it appears on the national ID card)
- Date of birth (for age verification)
- Mobile number and email address
- Preferred deposit method — bKash, Nagad, Rocket, or Upay
- Username and password
1.2 Information Collected During Service Use
When you use the 7u7 bajee platform, certain technical information is collected automatically:
- IP address and device type
- Browser and operating system information
- Session duration and pages visited
- Transaction history — details of deposits and withdrawals
- Gaming activity data
1.3 Information for Identity Verification
In some cases, we may collect a government-issued ID or other supporting documents for account verification. This is part of our security process and helps keep your account safe.
Purpose of Data Use
Collected information is used only for specific and legitimate purposes. 7u7 bajee does not sell this information to any commercial third party.
2.1 For Service Delivery
- Account management and transaction processing
- Awarding bonuses and rewards and sending promotional offers
- Providing customer support — in both Bengali and English
- Improving platform functionality
2.2 For Security and Fraud Prevention
- Detecting unauthorized access to accounts
- Identifying and investigating suspicious transactions
- Preventing fraudulent activity
2.3 For Compliance with Legal Obligations
We are required to store and provide certain information under applicable laws and regulations. In such cases, information may be disclosed to the relevant authorities.
Data Storage and Security
7u7 bajee treats the security of your information as its highest priority. We apply industry-standard technical measures that protect your data from unauthorized access, alteration, or destruction.
3.1 Technical Security Measures
- SSL Encryption: every connection is handled through an encrypted channel
- Data is stored in an encrypted state on our servers
- Regular security audits and tests are conducted
- Firewall and intrusion detection systems remain active
3.2 Data Retention Period
For active accounts, information is retained for the full duration the account remains active. Even after account closure, information required under legal obligations may be kept for a specified period.
Sharing Data with Third Parties
7u7 bajee never sells your personal information. However, limited information may be shared with certain trusted partners to operate the service.
4.1 Payment Processors
Necessary information is shared with the relevant mobile financial services to process transactions via bKash, Nagad, Rocket, and Upay. This information is used solely to verify and complete specific transactions.
4.2 Game Providers
Operational data may be exchanged with various game studios including Evolution, Pragmatic Play Live, PG Soft, JILI, and Spribe to run games on our platform. Each of them follows their own privacy policy.
4.3 Legal Authorities
Information may be provided to the relevant authorities in the case of a court order, a lawful request from an investigating body, or a legal obligation.
Cookies and Tracking Technologies
Cookies and similar technologies are used on the 7u7 bajee website. These store small data files in your browser and help improve the functionality of the platform.
5.1 Essential Cookies
These cookies are essential for the core functionality of the website — maintaining login sessions, security verification, and saving user preferences. Without them, the platform will not work properly.
5.2 Analytical Cookies
These cookies help analyze the number of page visits, session duration, and usage patterns. The information collected is fully anonymized and is used to improve the service.
5.3 Cookie Controls
Most cookies can be controlled or rejected through your browser settings. Keep in mind, however, that rejecting essential cookies may disrupt some core functionality.
User Rights
Every user of the 7u7 bajee platform holds certain rights regarding their personal information. We respect these rights and respond to requests within a reasonable time.
6.1 Right to Access Information
You may ask at any time what information we hold about you. After making this request, a copy of the information will be provided to you within a set timeframe.
6.2 Right to Correct Information
If any of your information is incorrect, you may request a correction. If you cannot make the change yourself from account settings, contact our support team.
6.3 Right to Delete Information
You may request deletion of information that no longer needs to be held beyond legal obligations. Deletion requests will be processed after account closure.
6.4 Right to Object to Processing
You have the right to object to marketing communications or certain types of data processing. Notification preferences can be changed from account settings.
In line with our commitment to responsible gaming, we also follow the data protection measures described in our Responsible Gaming Policy.
Account Closure and Data Deletion
If you wish to close your 7u7 bajee account, you may submit a request through our support team. All pending transactions must be settled before the account is closed, and any remaining balance must be withdrawn.
7.1 Status of Information After Closure
After account closure, certain information is retained for a set period under legal, regulatory, or accounting obligations. Once that period ends, the information is securely deleted or anonymized.
Protection of Minors
All services at 7u7 bajee are exclusively for individuals aged 21 and above. We never intentionally collect information from minors.
If a user registers by providing a false age and this is later proven, the account will be closed immediately and all collected information will be deleted. Our position on this matter is firm.
Changes to This Policy
7u7 bajee may update this privacy policy from time to time. For any significant changes, advance notice will be sent to the registered mobile number or email.
9.1 When Changes Take Effect
The revised policy will take effect from the date it is published on the website. Continued use of the platform after a change is considered acceptance of the new policy. For this reason, it is worth revisiting this page from time to time.
9.2 Previous Versions
Previous versions of the privacy policy may be available upon request through our support team. For more information on this, you may also visit our FAQ section.
Contact
If you have any questions, feedback, or requests to exercise your rights regarding this privacy policy, please contact us. Our support team is available seven days a week, twenty-four hours a day in both Bengali and English.
Connect directly via live chat from any page on the website — active 24/7.
[email protected]
Instant on live chat. As soon as possible by email.